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Revista for auto service shops

Know what drivers say about every shop.

Customers review the wait, the price, whether anyone called them back and the advisor who explained the repair. Revista reads every Google review across your shops and sorts each point by topic, shop and the person named.

No signup needed for the sample. It takes about two minutes to look around.

All locations
4 shops · 1,380 reviews read · pick a pin
Example

What you'll finally know

Your star rating won't tell you what to fix.

Which shop is losing trust?

Upsell and pricing complaints cluster at one location long before they show in the average.

Who do customers ask for?

Drivers name the advisor or tech who treated them right. Revista keeps count for each.

Was it the work or the wait?

See whether bad reviews are about the repair, the waiting room or the phone call that never came.

What makes it different

One review, four separate points.

A review can praise one thing and complain about another. Revista finds each point and files it on its own.

Chris B. · Gilbert★★★☆☆
“Mike at the service desk was honest about what could wait1. An oil change took two hours2, nobody called when the car was ready3 and the price was $40 over the quote4.”

Example review what Revista files

+
1 Customer Service
Gilbert · Mike, service desk
−
2 Wait Time
Gilbert · two hours for an oil change
−
3 Phone / Call Backs
Gilbert · no call when ready
−
4 Pricing & Value
Gilbert · $40 over the quote

Each point counts toward its topic, its location and the person named.

Features

Built around how auto service shops get reviewed.

Topics made for you

You start with the topics below and can add or remove any of them. Every point in every review is filed under one.

Every location side by side

A grid of every location against every topic shows where each one does well and where it struggles.

Every staff member named

Each staff member customers mention gets a page: praise, complaints, and how ratings compare when they're named. A staff list is optional.

Trends over time

Rating, review count and each topic month by month, so a problem gets noticed while it's small.

Replies, with an AI draft

Answer reviews for every location from one screen, starting from a draft in your tone.

Hear from people who'd never post

A QR code for each location sends guests to your Google page or to a short private form. Private feedback lands next to your Google reviews and is read the same way.

Topics you start with

Customer ServiceStaff FriendlinessWait TimePricing & ValueBilling & PaymentsPhone / Call BacksScheduling & AvailabilityCleanliness & FacilitiesQuality of Product / ServiceCommunicationLocation & ParkingOverall Experience

See it for yourself. Open a sample business with two years of reviews.

See a sample auto shop

Pricing

Simple, per location.

Price locked for 12 months
$49/monthfor your first location
$25/monthfor each additional location
  • Your full review history
  • Every new review, read automatically
  • Topics, trends and location comparison
  • Every staff member named
  • Search, and replies with AI drafts
  • Your team, as admins or view-only

Set up takes a few minutes.

Tell us your locations, pay, then add Revista as a manager on your Google Business Profile. Your reviews usually start arriving within the hour.

Get started

Pick Other as your industry at checkout; your topics start from a general list you can change.

Haven't connected a location within 14 days? We'll refund your first payment, just ask. Need a different arrangement? Contact us.

Questions

Common questions

Can we track topics specific to repair shops?

Yes. You start from a general list and can add topics like upselling, loaner cars or warranty work.

Do we need to connect our shop software?

No. Revista only needs to be added as a manager on your Google Business Profile.

Can we reply from Revista?

Yes, for every shop from one screen, with an AI draft to start from.

Where do the reviews come from?

From Google, through Google's official Business Profile API. You add Revista as a manager on your profile; nothing is scraped, and you can remove access at any time.

More answers on the main page.

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