Revista Insights
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Know what your reviews are really saying.

Revista reads every Google review for all of your locations and pulls out what each customer liked and what they didn't, sorted by topic, by location and by the employee they named.

Already a customer? Go to dashboard →

All locations
4 locations · 1,940 reviews read · pick a pin
Example

The problem

Your star rating won't tell you what to fix.

Google shows you an average and a long scroll of reviews. Once you have a few locations and a few hundred reviews, nobody has time to read them all, and the useful details get missed.

Which location is slipping?

A 4.3 overall can hide the one location where wait times have been getting worse since spring.

Who should get the credit?

Customers name the employees who made their visit, and the ones who didn't. Those names are worth keeping track of.

What do we fix first?

Before you spend time or money on a problem, you want to know which complaint comes up most, and at which location.

What makes it different

One review, four separate points.

A four-star review can still contain a real complaint. Revista doesn't give the review one score. It finds each separate thing the customer praised or complained about and records it on its own.

Maria G. · Main St★★★★☆
“Sam at the front desk was so kind1 and got us in the same day2. The waiting room was spotless3. My only complaint: nobody called me back about my bill for two weeks4.”

Example review what Revista files

+
1 Staff friendliness
Main St · Sam R., front desk
+
2 Scheduling
Main St · same-day appointment
+
3 Cleanliness
Main St · waiting room
−
4 Billing · call backs
Main St · no call back for two weeks

Each point counts toward its topic, its location and the person named.

Features

What you get

Topics you choose

Track wait time, billing, food quality or whatever matters to your business. We suggest a starting list for your industry.

Every location side by side

A grid of every location against every topic shows where each one is doing well and where it’s struggling.

Staff mentioned by name

See which employees customers mention and what they say about each one. Upload a staff list if you have one, or let Revista pick names out of your reviews.

Trends over time

Rating, review count and topics month by month, so you notice a problem while it’s still small.

Search every review

Look up “drive-thru” or “waited too long” and find every review that says it, even in different words.

Replies, with an AI draft

Reply to reviews for every location from one screen, with an AI-written draft to start from.

See it for yourself. Open a sample business for your industry and look around, no signup needed.

Open the demo

Who it's for

Built for businesses with more than one front door.

Revista is made for businesses with several locations and a steady flow of Google reviews. Pick yours to see what it does for you.

Pricing

Simple, per location.

One price for your first location, less for each one after. Every feature is included.

Price locked for 12 months
$49/monthfor your first location
$25/monthfor each additional location
  • Your full review history
  • Every new review, read automatically
  • Topics, trends and location comparison
  • Staff mentioned by name
  • Search, and replies with AI drafts
  • Your team, as admins or view-only
1102030
$149 /month $49 + 4 × $25
Get started

Haven't connected a location within 14 days? We'll refund your first payment, just ask. Need a different arrangement? Contact us.

Security & privacy

Your listings stay yours.

Manager access only, never ownership

You stay the owner of your Google Business Profile, and you can remove our access whenever you like.

Nothing is posted unless you say so

A reply goes out only when someone on your team sends it, or when you've switched on automatic thank-you replies yourself.

Your data is kept separate

Each customer's reviews and staff list live in their own database, and your data is never shared with other customers.

Official Google API, encrypted connections

Reviews come through Google's Business Profile API, never scraping, and every connection is encrypted.

FAQ

Questions

When can I start?

Today. Choose Get started, list your locations and pay, then add Revista as a manager on your Google Business Profile. Your reviews start coming in as soon as Google connects them.

What do I need to get started?

A verified Google Business Profile for each location, and a couple of minutes to add Revista as a manager. We'll walk you through it.

Will Revista change my Google listing?

Only when you ask it to. Revista posts a reply when your team sends one, or when you've turned on automatic replies, and updates your hours, phone, website or description only when an admin makes that change in Revista. It never touches your name, address, category or photos.

How far back does it go?

Revista reads your full review history from Google, then keeps checking for new reviews automatically.

Do I need to upload a staff list?

No. Without a list, the AI will do its best to identify people from your reviews. If you have one from payroll or scheduling, you can upload it as it is.

Can I choose what gets tracked?

Yes. When you sign up you pick your topics, starting from the usual ones for your industry, and you can add your own.

Will it reply to reviews for me?

Only if you want it to. AI drafts are off until you turn them on, and a person sends each reply unless you also switch on automatic replies.

Does it work for one location?

Yes. It's most useful with several locations, where patterns are hard to spot by reading, but a single busy location works fine too.

How much does it cost?

Revista is $49 a month for the first location and $25 a month for each additional one, with every feature included, and that price is guaranteed for 12 months from when you sign up. See Pricing, or email hello@revistainsights.com with questions.

Contact us

Need a different arrangement?

Tell us a little about your business and what you have in mind, and we'll get back to you personally.

Prefer email? Write to hello@revistainsights.com. Already a customer? Go to dashboard →

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